The Pets Table – At A Glance

Founded by HelloFresh veterans Laurent Guillemain, Anisha Chandra, and Dovas Zakas, The Pets Table was created to extend HelloFresh’s mission beyond human meals to include pets as well. Many pet owners consider kibble the most convenient and nutritious choice, believing their dogs thrive on it. However, the lengthy list of hard-to-pronounce ingredients in most kibble brands raises concerns. Over time, these ingredients may contribute to chronic inflammation or health issues in pets.

The Pets Table can provide you with everything needed for the next two weeks, including a wet food container, an adorable bandana, a personalized meal plan, and step-by-step instructions that were so simple, even a dog could follow them!

Recipes

The Pets Table emphasizes that its recipes are made with only health-boosting ingredients, avoiding fillers, synthetics, and artificial substances that could be harmful or unnecessary. With this service, your dog receives meals made from all-natural ingredients.

The company uses a gentle casserole cooking method that helps preserve essential nutrients that can be lost in high-heat cooking. After cooking, the meals are flash-frozen to lock in the nutrients. As the name suggests, Air-Dried meals are air-dried after processing to maintain their quality.

Ingredients

In addition to using high-quality ingredients that resemble those found on our own dinner plates, the recipes include a blend of essential vitamins, minerals, and a postbiotic to promote gut health. Each formula is carefully crafted to meet the nutritional standards set by the AAFCO (Association of American Feed Control Officials) Dog Food Nutrient Profiles for All Life Stages.

Their Air-Dried recipes offer a cost-effective alternative, being 40% more affordable than most Fresh options without compromising nutritional value. Instead of traditional cooking, the air-drying process removes moisture in a specialized oven, creating a nutrient-rich, shelf-stable option that rivals kibble and can be seamlessly combined with their Fresh meal plan.

• The Air-Dried Plan offers a nutritious alternative to traditional kibble and a more budget-friendly option compared to Fresh recipes. Crafted with real ingredients and no fillers, it remains shelf-stable and is gently baked at a low temperature to preserve essential nutrients.
• The Fresh Plan features high-quality, human-grade dog food made without preservatives or fillers. These meals are freshly prepared, frozen for delivery, and designed to satisfy even the pickiest eaters.
• The Mixed Plan is a popular choice, providing a balanced 50/50 calorie split between Fresh and Air-Dried meals. It offers a cost-effective solution while combining variety with the convenience of a shelf-stable, premium food option.
• The Half Fresh Plan is a scaled-down version of the Fresh Plan, supplying 50% of a dog’s daily calorie intake. This plan allows pet owners to incorporate the benefits of fresh food while maintaining a budget by mixing it with their dog’s existing diet.

The entire process was remarkably smooth. Even defrosting the fresh food packs was quick, taking only half a day—much faster than the typical Tupperware® defrosting, which can take up to two days.

Nutritional Value

The Turkey Casserole With Broccoli is made with USDA-certified, human-grade turkey. It contains 1,355 kcal/kg and offers a minimum of 11% crude protein and 8.5% crude fat. The recipe includes no more than 1% crude fiber.

The Pets Table employs a Board-Certified Veterinary Nutritionist® to maintain the highest industry standards for its products. The brand also recognizes that providing top-quality nutrition for dogs shouldn’t be excessively expensive.

How it works?

All about your dog! Take the quiz, and The Pets Table will create a personalized meal plan tailored to your pup’s needs. Choose your plan (whether Fresh, Air-Dried, Mixed, or Half Fresh) and let your dog enjoy nutritious meals packed with high-quality proteins, vegetables, and superfoods. Try it risk-free. The Pets Table will send a two-week trial box so your pup can give it a paws-up. If it’s not a perfect fit, their 100% money-back guarantee has you covered.

Handling your subscription with The Pets Table is simple. The well-structured account dashboard is categorized into sections such as Plan Settings, Pet Profile, and Order History. In the Plan Settings section, you can modify meal selections, include treats, or update your address. Although there isn’t a dedicated app, the mobile site functions just like the desktop version, making it easy to manage your account from anywhere.

Pricing

The Pets Table provides pricing options to accommodate different budgets. For a 25 lb dog, Air-Dried meals begin at $1.59 per meal, while Fresh meals start at $2.70 per meal. Discounts and promotions may be available to help lower costs. Payments can be made using debit cards, credit cards, or PayPal, offering a convenient and flexible checkout experience.

The table below outlines costs based on a 62 lb dog eating twice daily, though actual expenses will vary depending on a pet’s size and dietary needs.

Shipping

The Pets Table provides delivery services across the contiguous U.S., with the exception of Hawaii and Alaska. Delivery schedules and options depend on your location and chosen meal plan. Orders containing Air-Dried recipes are shipped Monday through Friday, while Fresh, Half Fresh, and Mixed meal plans are delivered between Tuesday and Thursday.

Tracking the order was simple and easy to follow. We received an email with a 12-hour delivery window (8 AM to 8 PM), but it wasn’t sent until the day of delivery. While the tracking update was helpful, an earlier notification—similar to what some other services provide—would have been preferable.

Customer Support

To start a live chat, click on the “Contact Us” link in the header, then locate the chat bubble in the bottom right corner of the screen. Select a reason from the available options to begin your conversation. Alternatively, you can reach customer support by calling 929-429-4025. It’s a plus that live chat is handled by real representatives rather than an automated bot.

There isn’t an email option for contacting The Pets Table, which could be a helpful addition. However, you can reach their customer support team every day of the week. Their agents are available Monday through Friday from 7 AM to 9 PM ET, and on weekends, they are available from 7 AM to 7 PM ET via phone or chat.

Before this ends…

The Pets Table is a solid choice if you’re after fresh and air-dried meal options. Supported by HelloFresh, it provides high-quality, human-grade ingredients without preservatives or fillers. The food arrived well-packaged, with easy-to-follow portioning instructions. The flexible delivery and account management options also make it a great choice for busy pet owners.

However, there are some downsides to consider. While it offers some level of customization, it’s not as personalized as other services, and the packaging could be more environmentally friendly. If you’re seeking a fully tailored plan or more sustainable packaging, there may be better alternatives available.