Open Farm – At A Glance

If you’re searching for a high-quality pet food delivery service that prioritizes sustainability, Open Farm might be the perfect fit. Every pet owner wants the best for their furry companion, and a reliable pet food delivery service offers both convenience and quality. Open Farm stands out by offering ethically sourced, sustainable pet food for both cats and dogs, with fully traceable ingredients.

Recipes

Open Farm offers two meal plan options: a one-time purchase or a subscription. The subscription is flexible, allowing you to set deliveries anywhere from every two weeks to every two months. Available meal choices depend on whether you’re shopping for a cat or a dog.

For dogs, Open Farm provides a variety of options, including dry food, rustic stews, freeze-dried raw meals, gently cooked food, treats, and supplements like bone broth. The dry food selection features 20 different recipes, ensuring a range of protein choices to suit your pup’s preferences, including two formulas specifically for puppies.

Open Farm offers six varieties of wet rustic dog stews, including chicken, beef, wild-caught salmon, chicken & salmon, mackerel & herring, and turkey. For those seeking a high-protein raw diet, the freeze-dried raw food is available in six different flavors. The gently cooked meals, made with freshly prepared meat and vegetables, come in four options.

Additionally, Open Farm provides four types of dog treats and eight supplements, which include bone broths and kefir blends, to support your pet’s overall health. If you’d like to test an Open Farm product before purchasing a full-size bag or subscribing, you can pick up free samples at any Open Farm retailer. Just use the store locator on their website to find the nearest location.

Ingredients

Open Farm is committed to creating pet food that benefits both your pet and the planet. All ingredients come from Certified Humane® partners, and the company maintains a rigorous vetting process for farmers and suppliers. For those who value transparency, Open Farm offers a tracking system that lets you trace your pet’s food journey from farm to bowl.

Open Farm is committed to creating pet food that benefits both your pet and the planet. All ingredients come from Certified Humane® partners, and the company maintains a rigorous vetting process for farmers and suppliers. For those who value transparency, Open Farm offers a tracking system that lets you trace your pet’s food journey from farm to bowl.

Nutritional Value

Open Farm prioritizes nutrition, working with a team of food scientists, animal scientists, manufacturers, and nutrition specialists to create well-balanced meal formulas. While the brand offers a diverse range of pet food options with high-quality ingredients, it does not currently have recipes specifically designed for weight loss.

How it works?

The ordering process is straightforward:

1. Create Your Order: Choose a plan based on the quiz recommendations or customize your own selection.
2. Choose Purchase Type: Opt for a one-time purchase or set up auto-shipments, which can be scheduled anywhere from every two weeks to every two months.
3. Provide Shipping Details & Complete Payment: Enter your information and finalize your order.

To manage your subscription, log into your Open Farm account, navigate to My Subscriptions, and select Modify Subscriptions. Here, you can adjust delivery dates, update ingredients, or cancel your plan. Be sure to make any changes at least a week before your next scheduled shipment.

Your order will arrive with your pet food packaged in separate bags rather than pre-portioned meals. However, Open Farm provides detailed serving size guidelines on the back of each bag, tailored to your pet’s breed, weight, and health goals. Each bag includes a best by date on the bottom right corner of the back. For wet food, refrigeration is required after opening, and it should be consumed within three days.

Pricing

While pricing is on the premium side, Open Farm’s commitment to high-quality, ethically sourced ingredients makes it a solid investment for pet owners seeking top-tier nutrition. Bone Broths are the most affordable option, starting at $6.64 for a 12 fl oz bottle with an auto-ship subscription ($6.99 for one-time purchases). Dry dog food begins at $18.99 with auto-ship and $19.99 without. Wet dog food is a bit more expensive, priced at $45.59 with auto-ship ($47.99 for a one-time purchase).

Dog treats range in price from $11.39 to $11.99, while gently cooked meals start at $75.99 with auto-ship or $79.99 without for an eight-pound box. If your pet isn’t a fan of the food, Open Farm allows returns for a full refund on most purchases, as long as the request is made within 15 days and the product is returned. However, orders with three or more of the same item are non-refundable under the company’s policy.

Shipping

Open Farm offers delivery across the continental U.S. and select regions in Canada. Shipping is free for U.S. orders over $50, while orders under $50 and all shipments to Canada incur a $5.99 shipping fee.

Once your order is placed, delivery typically takes 1-5 days, depending on your location. Orders placed before 1:00 PM EST are shipped the same day. Open Farm does not require someone to be home for delivery, so you won’t miss your order if you’re away. If you’re not completely satisfied, you can request a return and refund by contacting customer support within 15 days of purchase.

Customer Support

Open Farm offers three ways to get in touch: email, phone, and live chat.

• Phone support is available Monday to Friday from 9 AM to 5 PM EST.
• Live chat operates Monday to Friday from 9 AM to 7 PM EST.
• Email support is open 24/7, though responses typically take 24 to 48 hours.

Unfortunately, phone and live chat support are not available on weekends. However, Open Farm provides a comprehensive FAQ section on its website, covering a wide range of common inquiries.

Before this ends…

Open Farm is an excellent choice for pet owners looking to provide their furry companions with high-quality, ethically sourced, and sustainable food. However, it may not be the best fit for those on a tight budget or those specifically seeking 100% organic ingredients.

The brand delivers premium pet food with the added convenience of a flexible, customizable subscription service, making it easy to tailor deliveries to your needs. That said, this level of quality and convenience comes at a higher price point.